BODYSHAPE´S RETURN POLICY

Returns and refunds

At Bodyshape Fashion, we want to ensure that you are completely satisfied with your purchase. That’s why we have designed a returns policy that provides you with flexibility and peace of mind when making purchases on our website.

Hassle-Free Returns:

We accept returns within 30 days of delivery of your order, with no need to provide a reason. We want you to feel confident when shopping at Bodyshape Fashion and have the freedom to change your mind if you’re not completely satisfied with your purchase.

Products in Original Condition:

To be eligible for a return, the product must be in its original condition, unworn, and with all original tags and packaging intact. We reserve the right to refuse returns of products that do not meet these conditions, including:

  • Any signs of use, including creases, stretches, or wrinkles in the fabric.
  • No discernible odor, including perfumes, smoke, body odors, or others.
  • Absence of stains, discoloration, or marks on the fabric.
  • No residue of deodorant, makeup, or other cosmetic products.
  • No alterations or modifications made by the customer, such as cuts, seams, or changes to the original structure of the product.
  • Original packaging and tags in good condition, without damage or alterations.
  • Any signs of use, including creases, stretches, or wrinkles in the fabric.
  • No discernible odor, including perfumes, smoke, body odors, or others.
  • Absence of stains, discoloration, or marks on the fabric.
  • No residue of deodorant, makeup, or other cosmetic products.
  • No alterations or modifications made by the customer, such as cuts, seams, or changes to the original structure of the product.
  • Original packaging and tags in good condition, without damage or alterations.

Easy and Free Return Process:

We offer an easy and free return process for our customers. Simply contact our customer service team to initiate the return process, and we will provide you with a prepaid shipping label so you can send the product back at no additional cost.

Quick Refunds:

Once we receive your return and verify that the product meets our return policy, we will process your refund quickly and efficiently. Refunds will be issued using the same payment method you used to make the purchase.

Exceptions:

Some products may be excluded from our return policy, such as sale items, personalized items, or intimate products. Please check the specific details in the product description before making your purchase.

At Bodyshape Fashion, we are committed to providing you with a worry-free shopping experience and ensuring your satisfaction with every purchase you make on our website. If you have any questions or need assistance with a return, please don’t hesitate to contact our customer service team. We’re here to help!

Money Back Guarantee

At Bodyshape Fashion, we understand the importance of ensuring a worry-free shopping experience for our customers. Our money back guarantee is designed to provide you with peace of mind and satisfaction in the event that you need to return a product and receive a refund for your purchase.

Full Refund:

If you decide to return a product within the established return period and it meets our return conditions, we will offer you a full refund for the original purchase price of the product, including any applicable taxes.

Fast Refund Process:

Once we receive and verify the returned product, we will process your refund quickly and efficiently. Refunds will be issued using the same payment method you used for the original purchase.

Refund Processing Time:

Refund processing time may vary depending on the payment method and financial institution. However, we strive to process refunds within a reasonable timeframe once the return process is completed.

Refund Notification:

We will notify you by email once we have processed your refund. This email will include details about the refund amount and the payment method used.

Exceptions:

Some circumstances may require additional review and may affect the refund processing time. This may include returned products that do not meet our return conditions or exceptional situations that require special attention from our customer service team.

At Bodyshape Fashion, we are committed to providing you with an exceptional shopping experience and ensuring your satisfaction every step of the way. If you have any questions or need assistance with a refund, please don’t hesitate to contact our customer service team. We’re here to help.

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